RETURN & REFUND
Glowsion – Own Your Glow
At Glowsion we really care about making our customers happy. Because skincare products are very personal we have a return policy that's strict but fair.
Understanding Our Return Policy
You can ask for a return or refund if you follow these rules:
* The claim is made within 3 days of getting your order.
* The product is still unused, unopened and in its packaging.
* You show us proof that you bought it like your order number or receipt.
* The product was damaged, defective or incorrect when you got it.
If you wait than 3 days after getting your order we will not accept your claim.
2. Things We Cannot Return
For health and safety reasons we cannot take back:
* Skincare products that have been opened or used
* Products that are damaged because you used them incorrectly
* Items you bought on sale or during a promotion unless they are defective
3. If You Get A Damaged Or Wrong Product
If your product is damaged or wrong:
* Contact us within 3 days
* Send us pictures or videos of the product and its packaging
* After we check we will send you an one or give you a refund
4. How We Give Refunds
If we say your refund is okay we will do it within 7 to 10 business days
* We will send the refund back, to the way you paid us
* You will not get back the money you paid for shipping unless we made a mistake
Glowsion can say no to claims that do not follow our rules.
If you need help you can email us at info@glowsion.com
Message us on WhatsApp at +92 310 4040041