RETURN & REFUND

Glowsion – Own Your Glow

At Glowsion, customer satisfaction is our priority. Due to the personal nature of skincare products, we follow a strict but fair return policy.

Understanding Our Return Policy

You may request a return or refund if:

• The claim is made within 3 days (72 hours) of receiving your order.

• The product is unused, unopened, and in original packaging.

• You provide proof of purchase (order number/receipt).

• The product was received damaged, defective, or incorrect.

Any claims made after 3 days of delivery will not be accepted.

2. Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on:

• Opened or used skincare products

• Products damaged due to misuse

• Items purchased on clearance or promotion (unless defective)

3. Damaged or Wrong Product

If you receive a damaged or incorrect item:

• Contact us within 3 days

• Share clear photos/videos of the product and packaging

• Once verified, we will arrange replacement or refund

4. Refund Process

• Approved refunds will be processed within 7–10 business days

• Refunds will be issued to the original payment method

• Shipping charges are non-refundable unless the error is from our side

Glowsion reserves the right to reject claims that do not meet policy conditions.

For assistance, email: info@glowsion.com
WhatsApp: +92 310 4040041